Will UK consumers ever accept face scans for retail?

September 16, 20190
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Thousands of retail stores in hundreds of cities across China are already using facial recognition technology to accept payments from their customers. Shoppers find it fast and convenient, in particular when self-checkout systems allow consumers to skip store checkout queues. In fact, it is becoming the new standard for in-store electronic payments, with Chinese shoppers even using face scan payments for buying everyday grocery items such as a loaf of bread.

But, thousands of kilometres away in the British Isles, public distrust in facial recognition technology seems to be intensifying.

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by Carrington Malin

Carrington Malin is a UAE-based marketing and communications professional, consultant, entrepreneur and writer with many years experience of building brands, driving growth and leading high-performance teams. He has worked with a wide range of high-growth, technology and tech-driven ventures across ecommerce, consumer products, digital services, B2B, media, software, hardware and other sectors. These days he focuses mainly on emerging technology ventures related to artificial intelligence (AI), augmented reality (AR) / virtual reality (VR), blockchain, drones, Internet of Things (IoT), robotics and smart cities.


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